HSI | Health Services
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 Health Services

Enhance the Practice and Clinic Experience!

restaurants imageThe Hop Swap IT system is a business communication solution that allows healthcare providers to immediately provide notifications, forms, and information for any circumstance. Provide the highest level of service to patients and promote the practice or clinic to the community. Open new interactions with patients while improving service, being more efficient, and saving costs. Engage and retain patients by offering more options and better service through Hop Swap IT.

Provide Communication

  • Provide electronic forms directly to patient’s smartphone
  • Eliminate form emails and navigation of complicated websites
  • Page patients when forms are processed
  • Notify patients when appointments open
  • Improve your patient’s privacy rights

Decrease Costs

  • Allow patients to use their own smartphone
  • Eliminate costs attributed to iPads or kiosks such as cleaning, charging, and maintaining
  • Reduce costs associated with printing, paper, and toner
  • Remove time-consumer tasks such as typing and writing by staff
  • Increase employee productivity utilizing EVA, the Enhanced Virtual Assistant

Improve Service

  • Streamline patient navigation through facility
  • Auto-process input data
  • Reduce transposition errors due to typing
  • Remove time-consumer tasks such as scanning
  • Send appointment to patient’s smartphone/calendar

Regain Lost Revenue

  • Send appointment reminders
  • Bulk notifications to available patients when cancellations occur

Increase Marketing

  • Welcome patients with information, materials, and videos
  • Provide easy access for patients to find social media platforms
  • Allow customers to Like, Check In, Share, and Review practice or clinic

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With Hop Swap IT, patients will log into the wait list and receive a welcome message that confirms their presence and provide forms to fill or information as they wait. Patients will receive a page alerting them that staff is ready to see them. Once served, patients will receive a message thanking them for their appointment and invite them to take a survey.

To find the best Hop Swap IT system for your practice, clinic, or office call a sales representative or click on the products below for further examinination.

Why patients like Hop Swap IT

  • Increases their range
  • Provide them anonymity
  • Easily pass information to staff
  • Easy to set up
  • Assures their place in line
  • Free to use