HSI | Motor Vehicles
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 Motor Vehicles

Enhance the Motor Vehicle Experience!

Is your agency creating long lines due to registering motor vehicles or insuring drivers and their vehicles? Use the Hop Swap IT system to improve your service, become more efficient, promote the agency, and save costs, all while opening new interactions with the public. Engage, entertain, and retain guests by offering more options and better service through Hop Swap IT.

Provide Communication

  • Page customers when ready for service
  • Encourage customer to visit online sites and social media
  • Invite customers to follow the agency on social media
  • Provide customers a means to engage with the agency and interact with help desk
  • Ask customers to submit a survey

Improve Service

  • Provide pre-registration forms directly to customer’s smartphone
  • Eradicate long lines by quickly showing a display code to enter the wait list
  • Welcome customers with a message linking to news and information
  • Allow immediate customer feedback with electronic forms sent directly to smartphone

Increase Social Awareness

  • Welcome customers with news and information
  • Provide easy access for customers to find social media platforms
  • Allow customers to Like, Check In, Share, and Review.
  • Allow customers to repost and retweet messages from the agency

Decrease Cost

  • Pass electronic forms directly to patrons for faster processing
  • Reduce transposition errors due to typing
  • Reduce personnel interaction time
  • Increase employee productivity utilizing self-logging feature
  • Reduce staff by implementing EVA (Enhanced Virtual Assistant)

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With Hop Swap IT, customers will log into the wait list and receive a welcome message that confirms their place in line and provide news and information as they wait. Customer will receive a page when ready for service alerting them to return and encourage them to engage in social media. Once served, customers will receive a message thanking them and invite them to take a survey.

To find the best Hop Swap IT system for your agency call a sales representative or click on the products below for further examinination.

Why diners like Hop Swap IT

  • Increases their range
  • Provide them anonymity
  • Easily pass information
  • Easy to set up
  • Assures their place in line
  • Free to use