HSI | Restaurant Industry
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 Restaurant Industry

Enhance the Restaurant Experience!

restaurants imageThe Hop Swap IT system is a business communication solution utilized to promote a restaurant while opening new interactions with diners, improving service, becoming more efficient, and saving costs. Engage, entertain, and retain diners by offering more options and better service through Hop Swap IT.

Increase Marketing

  • Welcome diners with menus, videos and promotional items
  • Provide easy access for diners to find social media platforms
  • Allow diners to Like, Check In, Share, and Review restaurant
  • Allow diners to repost and retweet messages from the restaurant

Provide Communication

  • Encourage diners to visit online sites and social media
  • Invite diners to follow the restaurant on social media
  • Provide diners a means to engage with the restaurant and interact with management
  • Ask diners to participate in rewards program and submit a survey

Gain Market Share

  • Allow diners to enroll into a customer database
  • Link diners to rewards program
  • Send promotions to valued customers
  • Offer incentives and specials during non-peak hours

Improve Service

  • Eradicate long lines by quickly showing a display code to enter the wait
  • Eliminate the slow process of typing/writing information on every visit
  • Remove hand-held pagers that restrict diners to the restaurant
  • Erradicate unsanitary conditions associated with hand-held pagers
  • Welcome diners with a message linking to menus, promotional items and today’s specials
  • Allow immediate customer feedback with electronic forms sent directly to smartphone

Decrease Cost

  • Eliminate time-consumer tasks such as typing and writing by host/hostess
  • Increase employee productivity utilizing self-logging feature on the HSI Logger
  • Reduce staff by replacing host/hostess position with EVA (Enhanced Virtual Assistant)
  • Cancel annual contracts and monthly subscriptions to expensive online wait list services
  • Remove hand-held pagers and their annual contracts and charging stations
  • Erase costs to repair and replace damaged or stolen hand-held pagers
  • Minimize the possibility of lawsuits due to unsanitary hand-held pagers

hsi logger

or eliminate the host/hostess position completely with EVA.

eva restaurant

With Hop Swap IT, diners will log into the wait list and receive a welcome message that confirms their place in line and provide menus or specials as they wait. When a table is available diners will receive a page alerting them to return and encourage them to engage in social media. Once seated, diners will receive a message thanking them for their patronage and invite them to take a survey.

To find the best Hop Swap IT system for your restaurant call a sales representative or click on the products below for further examinination.

Why diners like Hop Swap IT

  • Increases their range
  • Provide them anonymity
  • Easily pass information for Reward Programs
  • Easy to set up
  • Assures their place in line
  • Free to use